“Just a quick note to let you know how much we appreciate the work you do for all of our tour groups. It is so comforting to know Greylock Discovery Tours has our clients’ best interests in mind, and doesn’t miss a beat on any of the details. It’s true - you do it right the first time! Thank you for creative and superbly executed tour programs.”
"Hello Rich - big thank you and Greylock Discovery Tours for the wonderful tour of New England and Lancaster County which our group thoroughly enjoyed in the Fall of 2003. We saw a lot of colourful New England from Cape Cod to Vermont without, it seemed, excessive time spent in the coach. Everyone you had arranged for us to meet along the way was so pleasant and helpful it was just a delight to spend time with him or her and learn so much from them. When we plan another group tour in your part of the US we'll certainly be in touch.
One other point I wish to make clearly and strongly to you is my appreciation for your honesty and integrity in all your dealings with me over this New England holiday! I can honestly say that in the long run with the completion of the programme and in getting to meet you and your family I would have no difficulty in doing business with you again. Thank you indeed.” Horace Hutton, Hutton’s Specialty Tours, Ireland
“We want to extend our thanks to Greylock Discovery Tours for your professionalism, determination and most of all, your enthusiasm in working with The American Orient Express. At our initial meeting, we were confident in placing our trust in Greylock to work with us and to provide the support we require executing a high quality program for our passengers. Thank you for proving us right. You stepped up to the mark in some challenging circumstances both prior to and during each tour. It is a pleasure working with you, and we look forward to more successful programs in 2004.”
“I just wanted to send you a quick note to let you know how creative and fun our teambuilding event was. You pulled a group of people who had not worked together, and had them thinking and acting like one team. Thanks you so much for being flexible and working within our time constraints. Without your knowledge and expertise, the teambuilding would have been impossible to complete. On behalf of the team at GE Advanced Materials, thank you!”
"Greylock Discovery Tours and HF Holidays started a cooperation in the 1990's. We needed expert knowledge and good organisation on the ground to help our guests discover some of the most beautiful and interesting areas of New England on foot. Rich Woller at Greylock brought professionalism and dedication to the challenge of designing routes for the quality of the hiking and took care of all the practicalities in a brilliant way. If you want a better trip, you need look no further than Greylock Discovery Tours."
“I use Greylock Discovery Tours to re-charge my batteries. It's my personally designed "best" vacation where I can reconnect with old friends, meet new ones, explore interesting places, get some wonderful exercise, spend time reflecting, while letting someone else, in this case, a very capable guide, take care of the details. After a day on the trail, I feel like a better person, after a week, I feel like the world is a better place. Meals and accommodations were top notch. Monitoring for individual abilities and interests always. Info about the area being visited interesting. Inclusion of everyone in group-yes.
“As the organizer for a team meeting, I was asked to create a team building event for 30-40 people. I thought a scavenger hunt would be a great idea but did not have the resources internally to support organizing this type of activity. I contacted Greylock Discovery Tours and was met with an incredible amount of enthusiasm and confidence in being able to meet the needs of our group. We had time and cost limitations and Rich was very willing to work with us to accommodate both. It was a wonderful exercise and the feedback was very positive in both meeting the objective of working together as a team and having fun!”
“Greylock Discovery Tours has provided our clients with consistent high quality service for many years. Rich Woller’s knowledge of the Berkshires and the region, as well as his expertise in tour operations and inbound servicing, gives us the confidence that he can service any type of corporate or social group that comes to Cranwell Resort, Spa and Golf Club.”
“I have worked with Greylock Discovery Tours for a number of years and have been very pleased with the quality of their service. The hotels, meals and itineraries are always top shelf.
“I worked with Rich Woller for many years while I was walking editor at Prevention Magazine. Rich could always be counted on to meet deadlines and take good care of clients. He clearly enjoys meeting people, pays great attention to detail and takes in the big picture at all times -- always a pleasure to work with!”
“The James Renwick Alliance, which assists the Renwick Gallery in Washington, DC, conducted a Craft Leaders Caucus trip the Berkshires and Western Massachusetts in September 2003. We engaged Rich Woller of Greylock Discovery Tours to arrange all of our transportation and logistical needs. The scheduling and timeliness of his staff and drivers were flawless. Their knowledge of Western Mass. Helped make our trip a huge success. I would highly recommend Greylock Discovery Tours.”
“Thank you so much for all the work you do planning and executing our girl’s getaway weekend year after year. Your choices for accommodations, food and activities always leaves everyone feeling relaxed and rejuvenated. After 10 years, it's obvious you know our tastes and inclinations - even letting us shop for a while on the last trip. Kudos to you for making our girl’s weekend away so much fun. See you next year!”